Privacy Policy

Scope and purpose of collecting personal information

• We use the information about your full name, phone number, email entered by you in the "Register" or "Contact" section to assist you in answering questions and providing information about our services in case you request.
• We may collect your information from accessing the website through the use of "Google analytics". This is a tool that allows recording data about the number of visits to the items or products and services introduced on the website as well as the level of interest of customers in products and services. The information we collect is not related to the personal information of users. We only use these parameters to monitor and improve the operation of the website, to make it easier for you and other visitors.
• We may collect your information through online advertising channels such as Facebook, Youtube, Google for the purpose of consulting, supporting in the sales process and after sales.
• Cookies: through the use of Cookies, we collect and analyze the IP address used to connect your computer to the internet; computers and connection information such as browsers and browser versions; operating system; date and time and URLs brought to our website. Cookies cannot access or manipulate data in your computer's hard drive. You can generally set up your browser to disable cookies or notify you when cookies are sent. You are still welcome to visit the website when you disable cookies, but we will not be able to provide products and services that are appropriate for you and we also have the right to refuse your requests when there is a suspicion of a breach of our security.
• We will use the information you have provided to process orders, provide services and request information through the website and at your request. Furthermore, we will use such information to manage your account; verifying and performing online transactions, auditing the download of data from the web; improve site layout and content and tailor it to users; identify visitors to the web, study demographics, submit information including product and service information, if you show no signs of rejection. If you do not wish to receive any of our marketing communications, you may opt out at any time.
• Online payments will be processed by our International Network agents. You only give us or the Agent or website accurate, unmistakable information and must notify us if there is any change.
• Your order details are managed by logging into your account on the web. Here, you'll see the details of your order, the products received, and the products sent and the email, bank, and newsletter details that you set for long-term tracking. You are committed to the security of your personal data and are not permitted to disclose it to third parties. We do not take any responsibility for misuse of passwords if this is not our fault.

Other personal information charters

• We may use your personal information to research the market. details will be hidden and used for statistics only. You may opt out at any time. Any answers to surveys or public opinion polls that we need you to do will not be forwarded to third parties.
• We will continue to anonymity user data on the website and use it for a variety of purposes, including determining the user's location and how to use certain aspects of the website or links contained in emails to users and providing such anonymity to third parties who are publishing. However, this data is not capable of identifying individuals.

Third-Party and Affiliates

• We may transfer your information to agents and subcontractors within the framework of the Privacy Policy. For example, we'll have third parties deliver, receive payments, analyze data, market, and support customer service. We may exchange information with third parties for the purpose of combating fraud and reducing credit risk. We may transfer a database of your personal information if we sell the whole company or only in part. Within the framework of the Privacy Policy, we do not sell or disclose your personal data to third parties without prior consent unless this is necessary for the terms of the Privacy Policy or we are required to do so in accordance with the law. The website may include third-party advertising and links to other websites or frames of other websites. Please note that we do not have the duty to keep the information or content of third parties or other websites, or any third party with whom we transfer data in accordance with the Privacy Policy.
• The system that tracks customer behaviour used by us on the Show Ads channel (e.g., Customer Re-Marketing, reporting on customer demographics, interests with Google Analytics tools, etc.) may collect information such as age, gender, interests and interactions with ad appearances.
• With ad settings, users or customers can choose to exit Google Analytics customer behavior tracking and choose how the Google Ads display channel appears.

Security

• We take appropriate technical and security measures to prevent unauthorized or unlawful access or loss or destruction or damage to your information. When collecting data on the web, we collect your personal details on a secure server. We use a firewall for the server. When collecting details of electronic payment cards, we use Secure Socket Layer (SSL) encryption. When we can't guarantee 100% security, SSL will make it difficult for hackers who want to decrypt your information. You should not send us the full details of your credit or debit card without being encrypted. We maintain physical and electronic safeguards in connection with the collection, storage and disclosure of your information. Our safety procedures mean that we may sometimes require proof before revealing personal information to you.
• We advise you that you should not give details of your payment to anyone by e-mail, we are not responsible for the losses you may incur in exchanging your information via internet or email.
• You absolutely do not use any program, tool or other form to interfere with the system or alter the data structure. It is strictly forbidden to distribute, spread or promote any activity to interfere with, sabotage or infiltrate the data of the website system. All violations will be stripped of all rights and will be prosecuted before the law if necessary.

All transaction information will be confidential but in the event of a request by law, we will be required to provide this information to the legal authorities.

The terms, conditions and content of this website are governed by the laws of Vietnam and the courts of Vietnam have jurisdiction to consider.

Customer benefits

• You have the right to request access to your personal data, to have the right to ask us to correct errors in your data at no cost. At any time you have the right to ask us to stop using your personal data for marketing purposes.

All transaction information will be confidential but in the event of a request by law, we will be required to provide this information to the legal authorities.

The terms, conditions and content of this website are governed by the laws of Vietnam and the courts of Vietnam have jurisdiction to consider.

• Purposes and scope of collection of personal information:
  Your personal information may be used by us for the following legitimate purposes:
  • Use to confirm the order when customers want to buy any product on the website
  • Used in sending notifications, performing advertising programs, PR for new services used on the website
  • Provide information about the service by email,
  • Used to analyze consumer trends of customers, with the aim of building new services, or improving old ones
  • Used to contact members when we investigate customer information, organize promotions, exchange opinions on reviews and comments.
  • Used to answer customer inquiries: we will answer members by email, phone, or send mail to the member's address, when members have questions
• Time of information storage:
  • We will store personal information provided by Customer on our internal systems in the process of providing services to Customers or until the purpose of collection is completed or when customer requests to cancel the information provided.
• Other regulations
  • If the Company needs to collect more information, the Company will consult the User before doing so.
  • Seller information on the website to serve the sale and purchase between the Seller and the Buyer. If you need technical help checking, updating, adjusting or cancelling, seller may send an email requesting to:support@cleansui.in
• Mechanism for receiving and settling customer complaints when personal information is misused or scope
  • When detecting that their personal information is misused or scoped, users have the right to send a complaint email to support@cleansui.in with information and evidence related to this. The Company undertakes to respond immediately within 24 hours to work with users to agreed on a solution.
• People or organizations may have access to such information;
  We will not provide your personal information to any third party, except for some of the necessary activities below:
  • Partners are service providers to us in relation to order implementation and are limited to the scope of necessary information as well as applying regulations to ensure the security and security of personal information.
  • Legal requirements: We may disclose personal information if it is required by law and such disclosure is reasonablely necessary to comply with legal processes.
• Contact information for customers to answer questions, process information related to individuals Customers who have questions or any questions about this Policy or the fact of collecting and managing our personal information, please contact us by:

  Head Office: Ambica Corporation Limited, B2-501,Boomerang,
  Chandivali farm road, Andheri east,Powai,
  Mumbai 400072.India

  Call the hotline: 91 22 6286 1000

  Send e-mail to email address: support@cleansui.in

• Methods and tools for customers to access and edit their personal data on the e-commerce system:
  • You have the right to provide personal information to us and may change that decision at any time.